Join The Lune Club
CUSTOMER SERVICES
DELIVERY CHARGES & OPTIONS
UK MAINLAND
(orders placed Monday to Friday excluding Bank Holidays)
Option One
Next-Day Delivery – £12.00
Delivery the following working days: Orders, must be placed before 13:00, orders will be dispatched the same day for next day delivery.
PLEASE NOTE – this excludes weekends and Bank Holidays.
Option Two
Standard Delivery- £7.50
Delivery for most standard orders within 5-7 working days. PLEASE NOTE – this excludes weekends and Bank Holidays.
Option Three
Complimentary standard delivery on orders over £100
Delivery for most standard orders within 3-5 working days. PLEASE NOTE – this excludes weekends and Bank Holidays.
UK NON-MAINLAND
(orders placed Monday to Friday excluding Bank Holidays)
Standard Delivery – £17.20
Delivery for most standard orders within 2-3 working days. PLEASE NOTE – this excludes weekends and Bank Holidays.
|
Region |
Post Code Range and District |
Average delivery time-working days |
|
Aberdeen |
AB30-35, 44-54 |
2-3 |
|
Arran |
KA27 |
2-3 |
|
Northern Highlands |
AB36-38, 55-56 |
2-3 |
|
Argyll |
FK 17-21 |
2-3 |
|
Guernsey |
GY9 |
2-3 |
|
Isle of Man |
IM (all) |
2-3 |
|
Isle of Scilly |
TR21-25 |
2-3 |
|
Northern Highlands |
HS 1-9 |
2-3 |
|
Northern Ireland |
All postcodes |
2-3 |
|
Oban |
HS9, KA28, PA20-99, PH33, PH49-99 |
2-3 |
|
Orkney & Shetland |
All postcodes |
2-3 |
|
Southern Ireland |
All postcodes |
2-3 |
|
Dundee |
PH15-18 |
2-3 |
|
Orkney Shetland |
All postcodes |
2-3 |
EUROPE
(orders placed Monday to Friday excluding Bank Holidays)
Customs authorities in the EU will apply customs, excise and VAT procedures to goods from the UK.
EU Standard Delivery– £25
Delivery for most standard orders within 5-10 working days. PLEASE NOTE – this excludes weekends and Bank Holidays.
Deliveries to mainland Europe, where possible, are made by road service – a dangerous goods surcharge is not applicable.
See the following:
A £64 dangerous goods surcharge is applicable for the shipment of orders containing products with alcohol content, to the following destinations:
- Andorra, Canary Islands, Cyprus, Iceland, Malta, Montenegro, Serbia
REST OF THE WORLD
Non-EU Standard Delivery – £35
Delivery for most standard orders within 5-10 working days. PLEASE NOTE – this excludes weekends and Bank Holidays.
USA Standard Delivery – £30
Delivery for most standard orders within 5-10 working days. PLEASE NOTE – this excludes weekends and Bank Holidays.
CANADA- Canada Standard Delivery – £30
Delivery for most standard orders within 5-10 working days. PLEASE NOTE – this excludes weekends and Bank Holidays.
Deliveries to Canada are made by air service. A £20 dangerous goods surcharge is applicable on all orders for shipment to Canada, containing products with alcohol content.
REST OF WORLD- Rest of the World Standard Delivery– £60
Delivery for most standard orders within 10-15 working days. PLEASE NOTE – this excludes weekends and Bank Holidays.
Deliveries to the rest of the world are made by air service.
A £35 dangerous goods surcharge is applicable for all international orders containing products with alcohol content.
RESTRICTED GOODS & SURCHARGES
Unfortunately, due to customs restrictions within certain countries/ states, we are unable to deliver the following products which are considered hazardous due to the alcohol content:
Hazardous Goods:
- Eau de Parfums
- Solid Perfumes
- Candles
- Diffusers
Please CONTACT US to find a list of destinations that we are permitted to send hazardous items.
If you require International Delivery, please be aware of the various customs restrictions that apply to different countries around the world; for example, Japanese Customs restrict all deliveries of toiletry products to a maximum of 24 items per shipment.
Please check with us, before ordering if you are unsure of the restrictions in your country and we can advise accordingly.